01
Adviser experience
Adviser Workspace
Prepare quotes, begin new business, and keep submitted cases moving with a clear adviser-facing workflow.
- Illustrations and product comparison
- New business intake
- Submission tracking and commissions
A
Avencia
Insurance Demo PlatformConnected showcase
One demonstration platform for the full insurance journey.
Explore eight connected experiences spanning adviser-led sales, underwriting, policy operations, customer self-service, billing, and claims. This landing site is designed as the public front door for guided client demos.
Sales and intake
Policy servicing
Customer experience
Experience directory
Quick navigation across every connected app in the demo estate.
Each card opens a dedicated experience. The wording here is intentionally client-facing so the landing page works as a showcase front door, not an internal operations page.
02
Risk decisioning
Underwriting
Turn application disclosures into consistent case decisions with structured questions, evidence capture, and review outcomes.
- Case triage
- Evidence notes
- Straight-through and referred decisions
03
Core operations
Policy Operations
Manage products, applications, issuance, and servicing follow-up from one connected policy administration flow.
- Product setup
- Application workbench
- Issuance and servicing oversight
04
Customer management
Customer Records
Maintain customer profiles, beneficiary relationships, and policy linkages with a clean operational view.
- Profile management
- Beneficiary maintenance
- Application and policy linkage
05
Self-service
Customer Portal
Give policyholders a polished self-service experience for billing, documents, service requests, and claims progress.
- Policy and billing visibility
- Document access
- Service and claims submission
06
Financial operations
Billing Operations
Track invoices, payment outcomes, grace periods, and reinstatement work in one premium operations workspace.
- Invoice monitoring
- Collections handling
- Reinstatement support
07
Claims servicing
Claims Operations
Manage first notice, evidence review, approval decisions, and payout progress through the claims journey.
- Claim intake
- Requirements tracking
- Payout management
08
Showcase orchestration
Control Centre
Coordinate demo personas, readiness checks, and supporting reference data from a single control surface.
- Persona and access control
- Demo configuration
- Architecture and QA views
Journey map
A single demo conversation can move cleanly from acquisition to servicing and claims.
Adviser creates and submits new business
Underwriting evaluates disclosures and evidence
Policy operations issues coverage and servicing readiness
Customer self-service extends into billing and claims visibility